What is phishing?<\/p>\n\n\n\n
Phishing is a type of fraud where criminals send emails, texts or messages pretending to be from a trusted organisation, friend, family member, bank, delivery company or government service. Their aim is to steal your personal information, passwords or money.<\/p>\n\n\n\n
Warning Signs<\/p>\n\n\n\n
Be suspicious if a message: Creates urgency (“Act now!” or “Your account will be closed”)<\/p>\n\n\n\n
Asks for passwords, bank details or personal information<\/p>\n\n\n\n
Contains unexpected links or attachments<\/p>\n\n\n\n
Comes from an unusual or misspelt email address Contains spelling mistakes or poor grammar<\/p>\n\n\n\n
Claims you’ve won a prize or are owed money Requests payment or gift cards unexpectedly<\/p>\n\n\n\n
STOP. THINK. CHECK.<\/p>\n\n\n\n
Before clicking a link or opening an attachment:<\/p>\n\n\n\n
STOP<\/p>\n\n\n\n
Don’t rush. Criminals want you to react quickly.<\/p>\n\n\n\n
THINK<\/p>\n\n\n\n
Were you expecting this message?<\/p>\n\n\n\n
CHECK<\/p>\n\n\n\n
Contact the organisation directly using a trusted phone number or website, not the details provided in the message.<\/p>\n\n\n\n
If You Receive a Suspicious Email<\/p>\n\n\n\n
DO:<\/p>\n\n\n\n
\u2022 Report it<\/p>\n\n\n\n
\u2022 Delete it<\/p>\n\n\n\n
\u2022 Verify the sender independently<\/p>\n\n\n\n
DON’T:<\/p>\n\n\n\n
\u2022 Click links<\/p>\n\n\n\n
\u2022 Open attachments<\/p>\n\n\n\n
\u2022 Reply to the sender<\/p>\n\n\n\n
\u2022 Share personal information<\/p>\n\n\n\n
\u26a0\ufe0f<\/p>\n\n\n\n
If You’ve Already Clicked<\/p>\n\n\n\n
Don’t panic.<\/p>\n\n\n\n
\u2022 Change any passwords you entered immediately.<\/p>\n\n\n\n
\u2022 Change the same password on other accounts.<\/p>\n\n\n\n
\u2022 Contact your bank if you’ve provided financial information.<\/p>\n\n\n\n
\u2022 Run an antivirus scan if you’ve downloaded anything.<\/p>\n\n\n\n
\u2022 If using a work device, inform your IT support team. \ufffd \ufffd<\/p>\n\n\n\n
How to Report Phishing Suspicious Emails<\/p>\n\n\n\n